Privacy Policy — How u777u Keeps Your Information Safe

Last Updated: January 2026

Introduction & Scope

1. Introduction

u777u is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how u777u collects, stores, uses, and shares (or does not share) your personal information with third parties.

This Policy applies to our website, mobile services, and any digital channel operated by u777u. By using our platform, you are considered to have agreed to the terms of this Policy. If you have any objection to any part of this Policy, please contact us or stop using the platform.

We may update this Policy from time to time. We will notify you appropriately of any significant changes. Always check the "Last Updated" date reflected on this page.

2. What Types of Information We Collect

u777u may collect the following types of information:

a) Identity Information

Your full name and date of birth
National ID number or passport number (for age verification purposes)
Contact address provided at the time of registration

b) Contact Information

Email address
Mobile number (for transactions related to bKash, Nagad, or Rocket)

c) Financial Information

Payment methods and transaction records (bKash, Nagad, Rocket, Upay, bank transfer)
Deposit and withdrawal history
Partial bank account details (full account numbers are never stored)

d) Technical Information

IP address and device type
Browser information and operating system
Login time and logout time
Cookie and session data

e) Gaming Activity Information

Betting history and win/loss records
Preferred game categories and providers
Bonus and promotion usage history

3. How We Collect Information

u777u collects information from the following sources:

Direct Collection: Information you provide when filling in registration forms, completing the KYC verification process, and during transactions.
Automatic Collection: Technical information collected automatically through cookies, log files, and tracking technologies when you use our platform.
Collection from Third Parties: Information received through payment processing providers (such as bKash, Nagad, Rocket) and identity verification services.

Use & Disclosure of Information

4. How We Use Your Information

u777u uses the information collected for the following purposes:

To register and manage accounts
To verify age — only to provide services to users aged 21 or above
To process deposits, withdrawals, and other financial transactions
To prevent fraud and money laundering
To provide customer support and resolve complaints
To ensure platform security and functionality
To conduct responsible gaming analysis
To improve user experience and provide personalised services
To comply with legal obligations

5. Who Your Information Is Shared With

u777u does not sell your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

a) Service Provider Partners

Payment processing providers (bKash, Nagad, Rocket, Upay, and bank transfer), identity verification services, and IT service providers receive limited access to the information necessary to operate our services. All such providers operate under confidentiality agreements.

b) Legal Obligations

If a court order, government directive, or legal requirement arises, u777u may be required to disclose information to the relevant authorities.

c) Fraud & Security Matters

Information may be shared with relevant agencies to prevent potential fraud, money laundering, or other illegal activities.

d) Business Transfers

In the event of a change in business ownership or operations, user information may be transferred to the new owner, subject to all terms of this Policy.

6. International Data Transfers

u777u's servers and service infrastructure may be located in various countries. Your information may be processed outside your country. In such cases, we ensure that all data transfers are conducted under appropriate security measures and that SSL encryption is used.

Data Security & Retention

7. Data Security Measures

u777u follows industry-standard security practices to keep your information safe. Our technical and organisational safeguards include:

SSL Encryption: All data exchanged between you and our servers is encrypted using TLS/SSL technology.
Data Encryption: Sensitive information, such as passwords and financial data, is also encrypted when stored.
Access Controls: Only authorised staff may access data within the limits of their required duties.
Security Testing: Regular security assessments and penetration tests are conducted.
Firewall & Monitoring: 24/7 server monitoring and firewall protection remain active.

Please note that no data transmission over the internet or electronic storage is ever completely 100% secure. We are committed to ensuring the highest level of industry-standard protection.

8. Data Retention Period

u777u retains your information in accordance with the following guidelines:

Active Account Data: All data is retained for as long as the account remains active.
Closed Account Data: Even after an account is closed, data may be retained for a defined period as required by legal obligations.
Financial Transaction Records: Retained for the long term in accordance with anti-money laundering laws and other regulations.
Technical Logs: Retained for a limited period for security and system analysis purposes.

Once the defined period has elapsed or legal obligations have ended, u777u will securely delete or anonymise your personal information.

9. Cookie Policy

u777u uses cookies and similar technologies on its platform. Cookies are small text files stored on your device that help our platform remember your preferences and improve your experience.

Types of cookies we use:

Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
Functionality Cookies: To remember your language preferences and other settings.
Analytical Cookies: To understand and improve how the platform is used.
Security Cookies: To detect fraud and keep accounts secure.

You can control cookies by changing your browser settings. However, disabling certain cookies may mean some platform features do not work correctly.

Your Rights & Contact

10. Your Rights

As a user of u777u, you have the following rights over your own information:

Right of Access: You may request details of the information we hold about you.
Right to Rectification: If your account holds incorrect information, you may request that it be corrected.
Right to Erasure: Where there is no legal obligation to retain it, you may request that your information be deleted.
Right to Object: You may object to your information being used for certain purposes.
Data Portability: You may request a copy of your information in a machine-readable format.
Right to Restrict Processing: In certain circumstances, you may request that processing of your information be restricted.
Withdrawal of Consent: You may withdraw your consent for us to process your information at any time.

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within 30 working days.

11. Privacy of Minors

u777u strictly provides services only to users aged 21 or above. We do not knowingly collect information from any minor. Age verification measures are in place during the registration process.

If we become aware that a minor's information has been collected inadvertently, we will immediately close that account and take steps to delete the relevant information.

If a parent or guardian believes their child is using our platform, please contact us.

12. Changes to This Policy

u777u may update this Privacy Policy from time to time. For any significant changes, we will inform you in the following ways:

A notice will be sent to your registered email address.
A notification will be shown when you log in to the platform.
The "Last Updated" date on this page will be changed.

If you continue using the platform after updated terms are published, you will be considered to have accepted those changes. We therefore recommend visiting this page regularly.

13. Contact Us

If you have any questions, comments, or data-related requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Live Chat: 24/7 directly via live chat on our platform
Language: Support is available in Bengali and English

Our support team is always ready to assist with any privacy-related concerns you may have.

u777u Privacy & Data Protection Policy